Payment Terms

Payments are made according to the quotation, proposal, or service agreement.

Typical payment schedules may include:

• * Advance payment before work begins.
• * Milestone payments for larger projects.
• * Final payment before website launch, project delivery, or transfer of ownership.

Invoices are payable by the due date specified.

Late payments may result in delays, suspension of work, or additional charges where permitted by law.

Project Cancellation

Clients may request cancellation before project completion.
If work has already commenced:

• * Charges apply for work completed up to the cancellation date.
• * Any approved third-party expenses remain payable.
• * Completed work delivered before cancellation remains billable.

HostTapaswini may cancel or suspend a project where payments remain outstanding, required information is not supplied within a reasonable period, or continued work becomes impractical or unlawful.

Refund Policy

Because our services involve customised professional work, refunds are limited.

Eligible Refund Situations,

A refund may be considered where:

• * Payment was made in error.
• * Duplicate payments were processed.
• * HostTapaswini is unable to commence the agreed project and no substantial work has been undertaken.

Approved refunds will generally be processed using the original payment method.

Non-Refundable Services

The following are generally non-refundable once purchased, delivered, or activated:

• * Website Design & Development
• * Custom Software Development
• * WordPress Development
• * SEO Services
• * Google Ads Management
• * Meta Ads Management
• * Social Media Marketing
• * Content Writing
• * Graphic Design
• * Website Maintenance
• * Domain Registration Fees
• * Hosting Charges
• * Premium Themes
• * Premium Plugins
• * Software Licences
• * Third-Party Subscriptions
• * Consultancy Services
• * Strategy Sessions
• * Completed Milestones
• * Digital Downloads

Revisions Instead of Refunds

Where appropriate, we will make reasonable efforts to resolve concerns through revisions or agreed corrections before considering any refund request.

Hosting & Domain Services

Domain names, hosting plans, SSL certificates, email hosting, and related third-party services are generally subject to the provider’s own terms and are typically non-refundable once activated.

Advertising Budgets

Advertising spend paid to platforms such as Google Ads, Meta Ads, LinkedIn Ads, or Microsoft Advertising is managed by those platforms and is generally non-refundable by HostTapaswini.

Chargebacks

If a payment dispute or chargeback is initiated without first contacting HostTapaswini, we reserve the right to suspend services while the matter is investigated.

Limitation of Refunds

Any approved refund will not exceed the amount paid for the specific service giving rise to the claim, less the value of work completed and any non-recoverable third-party costs.

Policy Updates

HostTapaswini may update this Payment, Refund & Cancellation Policy at any time. The latest version will be published on our website.

Contact

For payment enquiries, billing support, refund requests, or cancellation requests, please contact HostTapaswini using the contact information provided on our website.